EZ-FLASH – TROUBLE SHOOTING & QUICK START GUIDE

Maximum MicroSD Card Sizes for EZ Flash:

EZ Flash Junior supports 4GB - 32GB maximum size

EZ Flash Air supports 4GB - 128GB maximum size.

EZ Flash Omega Definitive Edition supports 4GB - 128GB maximum size.

EZ Flash Parallel supports 4GB - 128GB maximum size.

Please note the recommended card speed requirements, brand recommendations and formating file formats for the MicroSD Cards. Please note that the larger the micro SD card, the more data / file lists will have to be loaded each time you power up your system.

It is important to format your micro SD card in the proper file formats and proper file clusters. It is also important to use a high-quality micro SD card. Low quality off brand Micro SD cards can often get corrupted quite easily when writing. Brands like Samsung, Netac, PNY, etc. are known to be well supported. All of the cards we offer in our combo packages are fully tested and supported.

You should also make sure to use a proper formatting tool instead of the built in quick format in Windows and format on mac OS.  

• Recommendation: Use the Official SD Association Formatter to format your card to FAT32, not the default Windows formatter or use GUIFormat: FAT32 Formatter for Windows & Mac

QUICK START

1. Make sure to use a 32GB or smaller SD Card. Only cards up to 32GB are supported.
2. Format the microSD card before first use to ensure the correct file system
3. Format microSD card to FAT32 with Cluster Size:32KB / 32768 bytes
4. Failure to use 32KB clusters can result in "Micro SD initial error!"
5. Copy kernel files to the root of the microSD card.
6. Insert the microSD card into the EZ-FLASH.
7. Insert the EZ-Flash into your system and power on.

Key microSD Card Formatting Instructions:

• File System:FAT32
• Cluster Size:32KB / 32768 bytes (also called allocation unit size)
• SD Capacity:4GB to 32GB
• Recommendation: Use the Official SD Association Formatter to format your card to FAT32, not the default Windows formatter or use GUIFormat: FAT32 Formatter for Windows & Mac

QUICK TIPS

• Use a reliable Class 10 microSD card for best performance.
  • Keep kernel files updated using the latest release.
  • Always insert the SD card before powering on the console.
  • Always make sure to Safely eject the microSD card from your computer after copying files.
  • Do not remove the EZ-Flash while the console is powered on.
  • Organize files into folders to keep the menu fast.
  • Periodically backup save files to your computer.

TROUBLESHOOTING

"Micro SD initial error!" or failure to save

• The most common reason for this error is due to using an incorrect file system.
• If your microSD card is formatted as NTFS or exFAT make sure to Reformat the card to FAT32. Using Cluster Size:32KB / 32768 bytes
• Clean the EZ-Flash contacts if needed.

 Blank screen at Startup

• Power off and reseat the EZ-Flash.
• Check the port on your console for any dirt, debris or dust that may cause connection issues.
• Confirm kernel files are on the SD card root and not in a separate folder.
• Clean the EZ-Flash contacts if needed.

SD card not detected

• Reformat the card to FAT32. Cluster Size:32KB / 32768 bytes
• Try a different microSD card if the issue continues.
• Make sure that you are using a reliable Class 10 microSD card. We strongly recommend SanDisk, Lexar, PNY or Samsung brands

Files freeze or fail to load

• Make sure the SD card is formatted to FAT32 with the correct cluster size of 32KB.
• Check to ensure that your microSD card is a Class 10 card.

• Check the SD card for file corruption.
• Update to the latest kernel version.

Save files not working

• Ensure the SD card is not write-protected.
• Wait a few seconds after saving before powering off to ensure save file is saved to microSD

MAINTENANCE

• Keep cartridge contacts clean and dry.
  • Avoid removing or inserting the EZ-Flash while the system is powered on.
  • Backup saves regularly to prevent data loss.